Saturday 26 November 2016

Adjustment Letter


Adjustment Letter sent by a company because they receive a complaint letter from the costumer.

PT. GLOBAL DIGITAL NIAGA
Jl. Aipda KS. Tubun II C No. 8 Slipi, Palmerah, Jakarta - Barat,
DKI Jakarta Indonesia Telp: 0804 1 871 871, code pos 11410

 

NUAUI COMPANY

Ragunan Street 25,

Jakarta - INDONESIA

Phone: (021) 25007013

Code pos : 150813

 

Dear Mr/Mrs,

Ref : Your Letter dated 25th Nov. 2016

I once again want to apologize for the mistake, on the way maybe we made mistakes when shipping you. And we forgot to put one charger, we take order fullfillment very seriously, and are investigating cause of this incideforgot to put one charger, we take order fullfillment very seriously, and are investigating cause of this incident.

You can be sure of the good condition of 3 laptops now sent. For our ask apologize, we also want to includefor you  an IDR 500.000 gift voucher that can be used at any product in our site.

We hope again regret the convenience to you and assure you that such mistakes will be avoided in future. We hope accept our apologies and the corrections to the above mistake.

 

Yours faithfully,        





Mr. Owner Laptop     

   Marketing Manager  

 

  

                                                                                                                           


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